Our
Services

You can view our extensive list of services below. At Hobart Hearing Care, we make our pricing transparent, so there are no unexpected costs when you visit us. If you are a DVA or Pension Card holder, you may be eligible for free services through the Hearing Services Program. In order for us to help you check your eligibility for this program, please bring your DVA or Pension Card with you to your first appointment.

Please note that we are unable to see clients under the age of 18. Apologies for the inconvenience.

Hearing Assessment

Whether you have concerns about your hearing, experience bothersome tinnitus, or need a comprehensive baseline hearing test, this appointment is for you. No referral is required.

$188 (No charge for HSP clients; conditions apply under the Australian Government Hearing Service Program*)

Occupational Hearing Assessment

Audiological assessment for those who require a hearing assessment for diving certification or as part of a pre-employment check. Suitable for police, defence force and pilot’s license.

$125 (No charge for HSP clients; conditions apply under the Australian Government Hearing Service Program*)

Hearing Screen

Unsure if you require a full hearing assessment? Make an appointment for a free, 15-minute hearing screen! Please note, this appointment is not appropriate if your GP has recommended you have your hearing tested.

Free of charge.

Device Discussion

An in-depth discussion of your hearing goals, where we can provide information and recommendations on hearing devices and a rehabilitation plan for you.


$125 (No charge for HSP clients; conditions apply under the Australian Government Hearing Service Program*)

Hearing Aid Fitting/Trial

Once your chosen devices have arrived, we set them up to your specific requirements, ensure they are comfortable and show you how to use them. The price also includes 30-minute Follow Up appointment.

$280 (No charge for HSP clients; conditions apply under the Australian Government Hearing Service Program*)

Follow Up

A fortnight after your hearing aid fitting, we always offer a follow up appointment for any fine-tuning that is required based on your “real world” hearing experience.

$50-$150 (No charge for HSP clients; conditions apply under the Australian Government Hearing Service Program*)

Annual Review

Once you have hearing aids, it is a good idea to have your hearing levels and your devices reviewed every 12-18 months, to keep your hearing optimised. We also take some time to clean your hearing aids for you.

$100-188 (No charge for HSP clients; conditions apply under the Australian Government Hearing Service Program*)

Maintenance

When we are dealing with technology, it is not uncommon for issues to crop up occasionally. Book a maintenance appointment for any devices that are not functioning “quite right”.

$50-$150 (No charge for HSP clients; conditions apply under the Australian Government Hearing Service Program*)

Earwax Removal

For those experiencing over-production of earwax, we provide earwax removal services using a micro-suction. Micro-suction is the safest and most comfortable method for removing earwax.

$100 (25% discount for pension card-holders)

Custom Earplugs

For those who need sleep plugs, swim plugs, or hearing protection for music and other occupations.

$75 for appointment and follow up (plus cost of earplugs)

Funding

Medicare

Audiology and hearing services are not routinely subsidised in Australia by Medicare. However, if you have a referral from your GP or ENT specialist, you may be eligible for a Medicare rebate on your hearing assessment. Furthermore, if you have established a Team Care Arrangement with your GP, you may also be eligible for a Medicare rebate with earwax removal. Please ensure your Team Care Arrangement includes ‘Audiology’ as one of the services you are receiving, and a referral to Hobart Hearing Care is completed by your GP prior to your appointment. Please note that it is the responsibility of the client to ensure this referral is in place, and full-fee payment is required on the day of the appointment. The Medicare rebate will then be processed.

Private Health Insurance

If you have private health insurance, you may be able to claim a hearing assessment, hearing devices and/or wax removal through your extras cover. You will need to check with your private health provider in order to determine whether you are eligible for coverage, and for the amount that will be covered. Hobart Hearing Care does have HICAPS available, but please note that not all private health providers will process audiology claims through HICAPS at this point in time. For example, hearing devices purchased with Medibank Private cover can be claimed through HICAPS at the time of the fitting; however this is not the case with BUPA and St Luke’s, for example. In these cases, we will require full payment for services and hearing devices on the day, and we will provide a tax invoice and receipt which can be provided to your health fund for claiming purposes. Please note that it is fraudulent to claim the same item using both Medicare and private health insurance.

*Hearing Services Program

The Hearing Services Program (HSP) is administered by the Australian Government Department of Health and Aged Care. The goal of the program is to ensure eligible Australians with hearing loss have access to subsidised hearing services and devices, and to thus improve engagement with the community. Australians who possess a DVA card, or pension card, may be eligible for the program. Those who are eligible for the HSP will have access to free hearing services with Hobart Hearing Care (with the exception of wax-removal services), and subsidised hearing devices every 5 years. To learn more about the HSP, click the link below.